Coastal Urology Center
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 Thursday
 09/09/2010

Rivertown Surgery Center

Did you Know....
It is estimated that approximately 75% of men and 50% of women have urological health difficulties at some point in their lives, most of which can be resolved.
Urological methods of treatment are constantly being advanced which means that patient outcomes, experience and lifestyle can be improved.

We are committed to providing our patients with the most informed choices and highest quality of care.

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 Frequently Asked Questions
What are your office hours?
How do I make an appointment?
How do I cancel or reschedule an appointment?
What insurances does the practice accept?
What is your billing policy?
How can I refill a prescription?
What should I do in the case of an emergency?
What to Expect on your Surgery Day?
How does GreenLight PVP Work?
Where is GreenLight PVP performed?
Will I experience pain during the procedure?
Will I need to wear a catheter?
What are the risks or complications?
Will I experience pain after the procedure?
How long before I see results?
How soon can I return to normal activities?
Will there be any sexual side effects?
How can I learn more about GreenLight PVP?


Q. What are your office hours?
A. Our office is open Monday through Friday from 8:30 A.M. to 5:00 P.M.
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Q. How do I make an appointment?
A. To make an appointment please call us at (843) 347-8765 and ask for a receptionist.
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Q. How do I cancel or reschedule an appointment?
A. To cancel or reschedule an appointment please call us at (843) 347-8765 and ask for a receptionist.
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Q. What insurances does the practice accept?
A. We accept filing and payments arragements with most area PPO programs. You are contracted with them to pay your deductible and co-pays at the time of service at our office. Our business office employs 2 certified procedural coders and they are available to help you with most insurance related questions.Payment of your balance is due within 30 days of receipt your insurance payment.
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Q. What is your billing policy?
A. We accept filing and payment arrangements with most area PPO programs. You are contracted with them to pay your deductible and co-pays at the time of service in our office. Our business office employs 2 certified procedural coders and they are available to help you with most insurance related questions. Payment of your balance is due within 30 days of receipt of your insurance payment.
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Q. How can I refill a prescription?
A. Prescription refills are handled during office hours. Pain medications are not called in at night or on weekends since the physician must have information and personal identification from your chart.
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Q. What should I do in the case of an emergency?
A. If you are having an emergency, you should call our office 24 hours a day to report the emergency to our on call physician. You will be directed to come to the office or to Conway Hospital's emergency room based on the severity and hour of your emergency.

All non-emergency questions should be directed through our office staff. A note will be taken by our receptionist when you call and your chart will be pulled for the doctornd nurse to review. Your doctor's nurse will return your call at the end of the office session.
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Q. What to Expect on your Surgery Day?
A.

Before the day of surgery, a nurse will call you to ask you a few basic questions about your health. The nurse will review your pre-surgery instructions and will tell you the time to arrive at the surgery center. This is the time to ask the nurse any questions you may have about your surgery. The day of surgery, you will be asked to complete a few forms for your insurance and for your patient record. You will be greeted by the surgical staff nurse, who will take you to the preoperative area and prepare you for your surgery. Your family or friends can wait in our comfortable waiting area. They will be kept abreast of your progress throughout the surgery. After surgery, you will be taken to our recovery area and the nursing staff will monitor your progress and assist you in recovering. Your family members will be allowed to join you when you are feeling better. You will receive instructions on your post-operative care n the recovery are. You will be discharged home in the care of a responsible adult.

If you need emergency care after your surgery, you are instructed to contact your physician or go to the nearest emergency room.

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Q. How does GreenLight PVP Work?
A.

A thin fiber is inserted into the urethra through a cystoscope. The fiber delivers green laser energy that quickly vaporizes and precisely removes enlarged prostate tissue. The physician is able to safely view and control the treatment area, tailoring it to each patient's anatomy and needs. Natural urine flow is immediately restored and urinary symptoms are relieved.

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Q. Where is GreenLight PVP performed?
A.

GreenLight PVP is performed in a hospital or ambulatory surgery center. Patients may be released after a few hours or after an overnight stay.

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Q. Will I experience pain during the procedure?
A.

Patients have not yet reported any pain during the procedure. You and your doctor will discuss appropriate pain medication.

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Q. Will I need to wear a catheter?
A.

Many patients do not need a catheter. If one is required, it is usually removed in less than 24 hours.

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Q. What are the risks or complications?
A.

There are very few risks with GreenLight PVP. Most patients report a very high level of satisfaction. Patients may experience slight burning during urination and/or a little bit of blood in the urine for a couple of weeks. Some men may experience more severe symptoms, which can be easily treated by your physician. Retrograde ejaculation, or "dry climax", may occur..

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Q. Will I experience pain after the procedure?
A.

After the procedure you may have some mild discomfort such as slight burning during urination for a week or so. This is easily managed with mild pain medications and anti-inflammatory drugs.

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Q. How long before I see results?
A.

Many patients obtain immediate relief of symptoms and a dramatic improvement in urine flow usually within 24 hours of the procedure.

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Q. How soon can I return to normal activities?
A.

Most patients can resume normal activities like driving a car or working a desk job within the week.

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Q. Will there be any sexual side effects?
A.

The GreenLight PVP Laser Procedure should not affect your ability to have an erection or an orgasm. Retrograde ejaculation or "dry climax" may occur. If you are sexually active, you can look forward to remaining so.

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Q. How can I learn more about GreenLight PVP?
A. Talk to your urologist or physician or visit the Laserscope website at www.laserscope.com
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